BM
BUSI M

1 reviews | Active since Mar 2020

30 Sept 2020, 08:59

Settlement letter and Natis document

Good day I am having a challenge how long does it takes for Absa to send you a settlement letter and natis documents or one must beg for them

0
Replies (2)
Absa
Absa's reply30 Sept 2020, 10:46
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***0. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours. Looking forward to being of service to you.  Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,

Absa
Absa's reply30 Sept 2020, 10:53
Official
Hi Busi

Do you want to settle your account?
Also regarding Natis documents if you need one, a request will be appreciated.

Kindly advise how you would like us to assist you.

Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd

Best regards,