MB
Michael B
1 reviews | Active since Oct 2020
21 Oct 2020, 10:26
Settlement letter
We have been under debt review, over a year ago absa terminated from their side. We want to now settle the account but can get NO help from either the debt review nor the credit card department. No one can help with the settlement letter!!! Its been Escalated so many times now i would think they know who i am by now but nothing has been done and charges is adding up! Beyond frustrated!!!!!
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Absa's replyOfficial
21 Oct 2020, 11:00Dear Michael Bouwer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply21 Oct 2020, 11:00
Official
Dear Michael Bouwer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care