PL
Phil L
1 reviews | Active since Dec 2009
05 Feb 2020, 12:28
SETTLEMENT AMOUNTS MEAN NOTHING
In November 2018 i was offered a settlement amount on my Credit Card to pay it off and close it. As per there offer, i took it up, paid the amount and that was that.
Almost 2 years later i notice an arrears in payment from ABSA on my credit check. I contacted ABSA but they cannot give me any info as there system doesnt show any.
I have emailed ABSA proof of payments and the settlement letter. My credit status is getting heavily impacted on this now. Sort your mess out
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Absa's replyOfficial
06 Feb 2020, 12:49 Dear Phillip Livings Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,
Absa's reply06 Feb 2020, 12:49
Official
Dear Phillip Livings Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next hour . Kind regards,Rezona Louw Group Customer Care
Best regards,