JA
Julian A
1 reviews | Active since Mar 2009
28 Apr 2021, 14:23
Settlement amount
Why is it that ABSA staff cannot provide me with a settlement amount on my credit card. I've been transferred from pillar to post and still no one has a clue of what my request is about. Please could someone competent from ABSA phone me with the settlement amount?
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Absa's replyOfficial
28 Apr 2021, 16:03Dear Julian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care
Absa's reply28 Apr 2021, 16:03
Official
Dear Julian, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***5. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards, Daphne Le Grange Group Customer Care