LS
Larissa S
1 reviews | Active since Mar 2018
16 Nov 2022, 13:05
**** service with no compassion for people with disability
After numerous conversations with your call center regarding my aunts accounts they dare threaten someone who cannot speak because she suffered a major stroke. Unacceptable, unkind and plain rude service.
Client: hazel arendse
Contact person: gail siebritz
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Absa's replyOfficial
16 Nov 2022, 15:51Dear Larissa Siebritz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply16 Nov 2022, 15:51
Official
Dear Larissa Siebritz Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4. Kind regards,Group Customer CareRezona Louw