sP
silvester P
1 reviews | Active since Aug 2015
10 Mar 2023, 13:39
Service victory By Priya And Subash at Durban Branch
Today I was intending to close my accounts after 18 years with Absa. Pathetic equipment, terrible preferential services. Pay extra for nothing. Felt like being in a government entity.
Met two wonderful ladies today. Who tried relentlessly to simply change a pin on a card of mine. Took 7 tries which is madness.
If it was not for these two ladies I would have closed my accounts there and then. Please support staff like these, rewards are one aspect. Can an organization such as Absa come to the resolution that if you equip these ladies with the necessary tools they would literally shoot the lights.
Thank you Priya and Subash
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Absa's replyOfficial
10 Mar 2023, 13:47Dear Client
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Absa's reply10 Mar 2023, 13:47
Official
Dear Client
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd