Service sevearly poor

<p>I app**** for a Credit Card on the 3rd of January online. I phoned the call centre on the 4th of January to confirm if they recieved my application where I was told that there was a back log but the whole process will take 7-9 working days. On the 13th of January they phoned to inform me that the application was sucsessful. Thereafter I will recieve an SMS when the couriers collected my card. When my card is collected the couriers will scan my ID and my card will be ready to use. This was not the case. The card arrived yesterday afternoon at 14h00. They scanned my ID and I am still with an inactive Credit Card!!! I phoned again. They now said it will take 48h to activate it! This was not what they said initialy!!! AND to add a extra bonus they will not activate it on a Saturday!!!!! I am shocked at this terrrible service!!! 14 working days almost past! That is half a month!!! I am at peach to wait 7-9 working days but I am already at my 14th working day!!! I have been a client at ABSA since I was a student and NEVER did I recieve this kind of service! If this issue is not resolved I will move my bank account so dissapointed I am. I feel that ABSA does not value me as a client.</p>