Service on ATM's non-existant

As from 31st March the Allanridge ABSA ATM is not working or ran out of cash, so did another ATM in our town belonging to Std Bank. As ABSA should be aware, on 1st April SASSA paid out Pensions. I called Wayne *** from SPARK twice, Dumela Cafe where the ATM is installed also called him but he makes false promises and thinks it's funny when people cannot get money to buy food, fuel or prepaid power. Fidelity Guards *** staff that deals with cashless ATM's are not available to take calls from me in this regard, they promise to call back, but never does.<br> This in my opinion is the worst service ever experienced from ABSA as I bank with ABSA. I was told by Petro Olivier in Welkom ABSA that all ATM services are outsourced, but with the ABSA emblem on the ATM machine, this reflects on you. May I point out, your agreement with SPARK appears to be a disaster as your customers are left in dire straights. <br> When I called your customer services number, the lady told me to go to Welkom, a return trip is over 70km, should you have petrol, which I told her I did not have and then she told me to take a taxi. How am I suppose to pay for a taxi if I cannot draw money?<br> How do you respond