SK
Sixolile K

1 reviews | Active since Sept 2019

13 Sept 2019, 13:33

SERVICE is so bad.

I am so not happy with And a I am thinking of changing my whole business , just to receive a paid up letter you have to beg people while they transfer you from one person to the other , honestly I am so not happy . More especially when you don't even owe them.

0
Replies (3)
Absa
Absa's reply13 Sept 2019, 15:44
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.
 
 Kind regards
 Daphne Le Grange
 Group Customer Care
 Absa Bank Ltd 

Best regards,

Absa
Absa's reply13 Sept 2019, 15:47
Official
Hi Sixolile Kambi , My name is Daphne Le Grange. I will facilitate the resolution process for you. Your complaint reference number is C-***9 Progress will be provided within the next 2 working day. Please feel free to contact me on ***. Alternatively reach me at *** if you are unable to get hold of me on the number provide 

Best regards,

SK
Sixolile K's update13 Sept 2019, 18:07
Reviewer Update
Good day , I would appreciate immediate solution , as I really don't understand why is it this difficult to receive a letter stating that I do not OWE anything , the account was fully paid.

Regards