SERVICE IS A DISGRACE - SHOCKING!!!

I have been battling for over two months to get my limit increased.<br> 1. I have sent through documents multiple times. I managed to get a delivery report failure stating the relaying is not allowed on the server and mail cannot be accepted. How do you expect to work if relaying is not accepted - EXPLAIN WHY??? NO COMMUNICATION?<br> 2. I managed to send off Documentation and still awaiting confirmation that someone has received it?<br> 3. I feel that the call centre is a MESS!!! minimum 15 minutes hold and then you can hear the person cutting the call 2 seconds after silent answering. Your staff are unhelpful - out of the 5 calls that I have made in the past month only one first line support consultant has been helpful - other times I have had to get the call escalated to the Supervisor and then I get promises that I will be called back - which never happens.<br> <br> ABSA -- YOUR SERVICE IS A DISGRACE TO THE BANKING WORLD AND I AM ASHAMED TO PROMOTE ABSA VIA WORD OF MOUTH. - Please read the story in the below link - I THINK ABSA NEEDS TO CHANGE...<br> [URL Removed]<br> <br> Please contact me URGENTLY to get this sorted out. I have call recordings of calls