SERVICE HITS ROCK BOTTOM

<p>ABSA has let me down badly this month.</p> <p>I work overseas and only have one month in South Africa to deal with banking in person.</p> <p>I went into the Menlyn Banking Park Branch to arrange a new card as mine was due to expire.</p> <p>It was due in 7 days. It never arrived. After 10 days, I called the bank to find that the card had not been ordered nor the linking of my accounts.</p> <p>I left yesterday for my job overseas, without a valid card and my accounts unlinked and inaccessible via internet banking.</p> <p>I am in Istanbul, calling ABSA at my expense and have now spoken to 4 people who give conflicting information, have not done anything and/or cut me off my international call!!!</p> <p>Since the last time I HelloPeterd over a year ago, ABSA's service has been exceptional.</p> <p>What's gone wrong?</p> <p>When will somebody sort out the bank's mistakes?</p> <p>I am so tired of getting nowhere.</p> <p>I do not have issues with FNB in this regard and am wondering if I should transfer all my accounts.</p> <p>I am a Dollar-client and think that another bank may take better care of them and me than ABSA.</p>