**** service from ABSA to a new client

So ABSA decided to block my account for two months for a stupid reason. After a battle to get the account unblocked, finally they unblocked it but still left my card blocked. I travelled and when i tried to pay my hotel bill, i looked like a ******** when i got the error that card is blocked. Why do we have such inefficiencies causing us huge inconveniences like these. Surely you can do better. and to treat a new customer like this is really ridiculous. When its all said and done, i will just close this account and move to the next bank