YS
Yolande S
1 reviews | Active since Jun 2018
14 Jul 2021, 10:06
Service from ABSA at MAPONYA MALL is horrific,unprofessional
Service from ABSA at MAPONYA MALL is horrific,unprofessional. It's like u walking into BARA hospital. The tellers don't comb their hair, service is slow. The lady who welcomes you at the door is so unprofessional as well. Terrible service
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Absa's replyOfficial
14 Jul 2021, 12:43Dear Yolande Sema Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply14 Jul 2021, 12:43
Official
Dear Yolande Sema Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care