NR
Ngoni R
1 reviews | Active since Dec 2019
19 Dec 2019, 10:30
**** service from ABSA
So Absa just decides to block my account because i moved money from my FNB account into my newly opened Absa account and their reason is that i must give them a proof of payment. I give it to them and a month later nothing has been done. I still cant access my money. I have never seen such madness my whole life. Worse they dont even bother to contact me to tell me that they have blocked my account.
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Absa's replyOfficial
19 Dec 2019, 20:11Dear Alex Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,
Absa's reply19 Dec 2019, 20:11
Official
Dear Alex Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically. Looking forward to being of service to you. Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd
Best regards,