Service Excellence

Unexpected pocket of excellence. And I thought really??? My account was for blocked for a few weeks due to ficka compliance. ABSA required me to go to a branch to reset the account so off to The Glen branch I went, Monday 02/06/2025. I was serviced by a gentleman named Khumo, hope my spelling is correct. Today Thursday 05/06/2025 I don't know if it over achieving or protocol but unexpectedly Khumo phoned me to inform me that the block on my account has been removed. Even though there's no money in my account because people judge you $ wise, Khumo found it necessary to inform me, still great service thank you.