NR
Naseema R

1 reviews | Active since Oct 2016

29 Nov 2016, 18:06

Service delivery sucks!!

<p>To keep it short and bitter...Absa...grow up and learn to value your clients. Your bankers need to be jacked up and your service delivery is below average. Called platinum banker for 2 days...no return call or email for that matter. Just need to sort out an enquiry. So sick of the pathetic service. Seriously considering changing to another bank.</p>

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Replies (2)
Absa
Absa's reply30 Nov 2016, 11:34
Official
Thank you for bringing this matter to our attention. We will investigate the matter and contact you once the matter has been resolved.. Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd
Absa
Absa's reply30 Nov 2016, 11:38
Official
Dear Customer Thank you for bringing this matter to our attention. Kindly provide me with your account number to enable me to log a formal complaint fir you, also advise what the enquiry is abount to speed up the process. Regards Claudette