GG
Gerald G

1 reviews | Active since Mar 2009

04 Aug 2016, 04:48

service charges too high for no reason

<p>by banking charges are over 900 rands per month with no vaild reason </p>

0
Replies (5)
Absa
Absa's reply04 Aug 2016, 06:42
Official

Dear Mr Gotha

Thank you for bringing this matter to our attention.

Your complaint reference number ********** logged by Actionline and dealt with by the Southgate Mall Branch.I have requested that they contact you urgently to explain the charges to you.

Kind regards

Claudette

GG
Gerald G's update04 Aug 2016, 07:05
Reviewer Update

Ihave been a loyal customeryou have done this manay times and i did not say much now you just take over 900 thats mad i just want my money

GG
Gerald G's update04 Aug 2016, 07:07
Reviewer Update

i dont want to be explained it too high please remove them how does one pay so much ? i just want my money back

Absa
Absa's reply04 Aug 2016, 08:46
Official

Dear Mr Gotha

I have just received confirmation from Vijay at the branch that he has contacted you and explained that the charges on the account is due to unpaid debit orders, immediate payments that you are doing via internet banking etc. I reccomend that you visit the branch to take you though your statements for you to view the charges on the account.

Regards

Claudette

GG
Gerald G's update04 Aug 2016, 08:51
Reviewer Update

he did not hear my side was very rude just sais what he wanted i have many times been in the branch nobdoy helps they is no point .

can i just have my money back