service charges and misrepresentation

Since I opened my ABSA account in 2016 I have had an endless amount of trouble.

It started off with misrepresentation on service charges/fees/product I had purchased. This to date is STILL unresolved.

It then went onto FICA documents that I had submitted several times but in the end they still blocked my account. After several months this has been sorted but the experience was nonetheless distressing.

Now its a case of still been charged on the exchange rate of ZR - Euro albeit I have been back in SA since August. Yes I did inform them my date back and thereafter as well (just in case they got that wrong).

I have been into the branch - Eastgate on several occasions and promises of a call from the manager who apparently wasn't in and promises of a private banker to assist in resolving these issues have not been met!