Service always slow

<p>I stand in the line for no less than 30 minutes every time I'm at Absa. I'm going to switch to capitec or fnb. They both have ticket systems and are highly efficient. Absa is way behind. The guys upstairs in the company must start innovating. All I wanted to do is change my mobile notification number but yet I must wait a half an hour plus I can't even get the option to do it on the call centre. Pathetic</p>