1 reviews | Active since Jun 2017

30 Jun 2020, 20:02

**** service

I did a payment today from my absa personal account o my fnb personal account and still nothing is reflecting.whats going on?why is absa so slow I am a new personal banking client.i called your online banking department at 12 amd they said the payment would be cleared in 2 hours and now nothing

0
Replies (1)
Absa
Absa's reply01 Jul 2020, 09:16
Official
Dear Jarryd 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Please provide us with more information, how much was transferred, was it an immediate payment and whether it is still not reflecting on your FNB account. Looking forward to being of service to you.  Kind regardsNthabiseng SibandeCustomer Value ManagementAbsa Bank Ltd