LS
Lauhrese S

1 reviews | Active since Nov 2014

20 Jun 2017, 08:50

**** Service

<p>I have been hijacked 3 years ago, I have asked since then for my credit card to be closed. Since then it was never done, I have been in and out the country for work purposes and therfor did not get time to phone Absa so I have paid the pathetic Admin fees for something I havent used. A few months ago I have asked again for this account to be closed and now they want to hand me over for not making payments????? </p> <p> </p> <p>Close this account and I will NOT pay that admin fees for a card that I have not been using for 3 years just because of your pathetic service!!!!!</p>

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Replies (1)
Absa
Absa's reply20 Jun 2017, 13:57
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your account number or ID number to enable me to log a formal complaint for you, this can be sent via private message.

Regards

Claudette