Service
I have emailed and contacted absa since last year for paid up letters for my credit card and personal loan. Today, i phoning twice the call was ended and no one phoned back. The request is simple. I need the paid up letters for these two accounts. Jill Friester
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Absa's replyOfficial
19 Apr 2021, 10:08Dear Jill, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care
Absa's reply19 Apr 2021, 10:08
Official
Dear Jill, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . Your complaint reference number is C-***6. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours . Kind regards,Daphne Le GrangeGroup Customer Care