1 reviews | Active since Jul 2016
Seriously not a great idea
Dealing with you is like pulling teeth, I should have known that when I opened accounts for both my kids and it already started as a huge issue that dealing with you in future would be a headache as well. I emptied my kids accounts and moved them to discovery. They were promised rewards on all their accounts and this part never happened. My son signed up for online banking instead of the banking app, what a nightmare as they wanted us to go the branch to sort this out. Stood there in a line for over an hour and walked out. You really need to up your customer service. There is just 1 line in the bank, 2 people to assist and they cannot even assist with everything.
Best regards,
Best regards,
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with the account or ID numbers of your children by the close of business on 16 September 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Best regards,
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***8.
Kindly provide our office with the account or ID numbers of your children by the close of business on 16 September 2024 to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Best regards,
