JS
Johann S

1 reviews | Active since Jun 2017

12 Jun 2017, 15:34

Seriously Disappointed

<p>I have never been so disappointed in any bank before. Call after call and still no activation of my Gold Credit Card. I have spoken to numerous people now and every time it is the one apology to the next. Promises of calling me back that never happens and not even the decency to answer my emails. After ignoring all the complaints on Hellopeter and all over forums on the net i thought to give them the benefit of the doubt, but I am seriously disappointed at the poor and pathetic service delivery I have received from what is supposed to be the largest bank in South Africa.</p>

0
Replies (2)
Absa
Absa's reply13 Jun 2017, 10:45
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,

JS
Johann S's update13 Jun 2017, 16:31
Reviewer Update

Thank you for the speedy response to my reviews and for resolving this matter. This issue is now closed