SERIOUSLY ABSA - SERIOUSLY ???????

<p>I am retiring this month and my medical aid need a letter from my bank confirming my bank account number for them to debit me instead of my employer.</p> <p>I went into Absa this morning to request this letter and I don't know how I didn't have a stroke on the spot. Their charge for this letter is R75 !!! What ??? The process took 20 mins as the client services lady had at least 5 differet things she printed off, which then had to be stamped and signed by her, and then she had to run around and get authorisation and signatures.</p> <p>R75 !!! How on earth can Absa justify this amount ?!?!?!?!?! And the fact that as I am retirning now and have to watch every cent , to pay R75 for a simple letter of confirmation horrifies me.</p> <p>I really would like Absa to be able to justify that amount..........</p> <p> </p>