DB
Dennis B
1 reviews | Active since Apr 2016
24 Nov 2021, 14:17
Seriosuly ABSA
Seriously guys what is going on? This is the third and last time,and needs to be fixed. I refer to my complaint 10 Nov 2021 at 14:07 pm. So today, we go to Checkers, I have over R700 in my account, and my purchase is R300. Get to the till and my card declines each time. So I pay money over to my wife, her ABSA declines. She tries to draw money, the checkers transaction goes through on sms but not by checkers, now again I have to transfer money from my acc to hers. So I have been standing here for a wasted hour to buy my stuff. Do you think this is fun?
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Dennis B's updateReviewer Update
24 Nov 2021, 14:56All my funds better be returned and this issue fixed, as mine also went off without payment to checkers.
DB
Dennis B's update24 Nov 2021, 14:56
Reviewer Update
All my funds better be returned and this issue fixed, as mine also went off without payment to checkers.
Absa's replyOfficial
24 Nov 2021, 15:47Dear Dennis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply24 Nov 2021, 15:47
Official
Dear Dennis Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***1. I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,