SENT CREDIT CARD TO WRONG ADDRESS. HOLD ON ACC.

I received an sms on the morning of 28/01/2016 that my new credit card will be arriving at my home address but it did not get delivered. <br> <br> I called ABSA to ask what is going on and they delivered the credit card to the wrong address. The consultant assured me that the card that was sent to the wrong address will be cancelled and a new one will be sent to the correct address within 3 business days. <br> <br> He DID NOT inform me that my whole credit card account will be placed on hold and I only found this out when i was at the petrol station trying to use the credit card in my possesion that ONLY expires in March. <br> <br> Now i am unable to use anything UNTIL the new card is delivered and this just before payday weekend. Called their call centre to find out that the account is on hold until i receive the new card.<br> <br> ABSA you are a disgrace and I WILL BE SWITCHING BANKS DUE TO THIS APPALLING SERVICE.