Sending statements to a dead person

Seriously, I thought I have seen it all. I've been struggling to get it through Blapsa's heads that my manager has passed away and that we do not want to receive his statements anymore. I thought that they have finally taken his details of the system, but today I have received an email to Dear Late Mr N Vorster?? How stupid can you get, please, please, please can you delete his email address of the system. Contact his wife and find out if you can send the statements to her via email or post, but seriously, this is unacceptable.