MB
Marthinus B

1 reviews | Active since Sept 2016

06 Sept 2016, 08:32

Sending people statements that dont belong to them.

<p>Since april this year i have been receiving statements for a person with my grandfathers initials but the id number thats on the statements dont match. I havent been and absa client EVER!!!!. Phoned them and mailed them on various opertunities and was promised that the problem would be fixed.... and GUES WHAT!!!!! NADA!! ZIP!!! NOTHING!!! F@$#@$#@$ -ALL!!! Still receiving the statements.</p> <p> </p> <p>ABSA IS USELESS</p>

0
Replies (2)
Absa
Absa's reply08 Sept 2016, 11:48
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

MB
Marthinus B's update14 Sept 2016, 20:00
Reviewer Update

Still Not fixed receiving the statements still. And now it has come to light that the person who's statements i receive is FROM RICHARDSBAY!!!!!! i live in GP!!! I mailed you 2 more statments yesterday daphne and i received another one today....!!!