JV
Johann V

1 reviews | Active since Aug 2017

11 Aug 2017, 23:29

Selfish

<p>Last month I had very little money in my cheque account - just R13,47, but not overdrawn. On the second last day of the month (30 July, which was a SUNDAY!!!) Absa deducted a service charge simply called "internet bank fee" from my account for Absa. The fee - R14,20, leaving me in the red with a balance of -R0,73. Yes, 73 cents... On the 1st of August Absa deducted R100 for "UNAUTH DR BAL FEE", whatever those abbreviations mean - I can figure out it was a fee for something unauthorised. What, R100 because they took THEIR service fee of R14,20 when I had only R13,47 in my account, and then have the audacity to charge me R100 for that? If that is not a ****, what is it then?</p>

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Replies (2)
JV
Johann V's update11 Aug 2017, 23:36
Reviewer Update

Date Description Amount Balance (R)

2017-07-30 INTERNET BANK FEE -14.20 -0.73

Absa
Absa's reply14 Aug 2017, 10:13
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

Best regards,