Seems like ABSA's Missing Payments department is also missing.

I recently made a payment to the ABSA CREDIT CARDS public recipient using FNB Online. I did not put in a credit card number, so while the payment did go through to ABSA, it did not end up in the recipient's account.

Despite numerous attempts from both the recipient and my side (several emails sent to ********** we have not heard anything back from ABSA in 48 hours.

ABSA's Missing Payments service might as well not exist, for all the good they've done.

I can understand if you treat other banks' customers like this, but your own?