Security? Illogical Nonsensical Excuses

I have 2 old accounts (Volkskas/United days) - belong to my parents and linked to my main chi account. I have FULL power of attorney, which I provided them with a copy at the time. My Moms acc was inactive so ABSA said there was R50+- which I needed to transfer to close account. DONE - no problems. <br> <br> However, I cannot delink the account on my internet, but I can delink my credit card and my other savings accounts. I took to ABSA Facebook and it irks me when after a few exchange of messages, ABSA says to me: \Absa: HI ***