Security concerns and account setup

<p>I have a new Virgin Moany account. I activated the account last Thursday 10 November 2016. I went to an ABSA branch, and setup a PIN for me. The person checked my card and said that the PIN was entered incorrectly 3 times, the account is locked, and then removed the lock. I want to know who entered the PIN incorrectly 3 times, when I was there last THursday to have a PIN setup for the account. It wan't me. I also tried to set my online banking up on my Virgin Account this morning, by following their instruction, and going to Registration on the Virgin Money website. When I completed entering my cridentials, and clicke next, I get a message that I am registered for INternet Banking already. This for me is another security concern, because I haven't registered yet. Who is accessing my account and entering all my data. When I phoned Virgin about it, I got transferred from department to department and ended up with a perosn that must help me, that do not know the Virgin system, and gets rude, and eventually put the phone down in my ear. I still have the concern of Virgin's security and have not been helped. I wonder what the owner of Virgin will say. Maybe I must let him know via LinkedIn. I am truly disappointed, and cannot make an EFT payment.</p>