1 reviews | Active since Oct 2013
ABSA's internet and cellular banking options stink. In order to process payments, you now suddenly have to obtain a "secure code" from your branch. Right, off to the branch in Knysna, where none are able to assist as they have not been informed thereof. Back home, internet service totally ******ed up. Back to branch the next day after numerous social media complaints. Arrive at branch - big smiles - "problem will be resolved immediately..." Nope, the problem still there, as this branch not able to generate security codes for business clients (As if they didn't know of the problem that established itself the previous day). Thus, no more feedback, no calls from their centre(s), nada, nothing but a "dead" interweb...
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
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