1 reviews | Active since Jul 2010
SECTION 57: HAVE TO PAY ANOTHER 20 YEARS!
On the 15 December my house was transferred onto my name by means of Section 57. I was ensured that I would only pay the remaining 9 years and 8 months left on the bond when my ex-husband's 50% was transferred onto my name. Ericka at Absa stated that its a \new\" bond whereas it is merely an amendment and that I must pay 20 years. I am of the view that I cannot pay 31 years on a bond (11 years already paid off) when the remaining term is 9 years and a few months. I have approached the attorneys who assisted me with the transfer and I was referred back to Ericka who stated that the time period cannot be amended. This is not a new bond! I am of the view that Absa has treated me unfairly as a client and expect the time period to be rectified as a matter of urgency as I cannot pay another 20 years on a bond with interest re-calculated as I am being severely disadvantaged. A section 57 is a mere amendment even if the bond account number has changed, NOT a new bond. I would like Absa to rectify this matter immediately or else I will have to seek legal recourse. The old bond account nr was *** with a remaining term of 9 years and 8 months as at December 2015. This is unacceptable"
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
I still have not had a valid response for this problem. Matter is being swept under the carpet!
I still have not had a valid response for this problem. Matter is being swept under the carpet!
We acknowledge receipt of your mail
Your further concern will be reviewed.
Matter has been referred to our Home Loan Department for urgent feedback
Regards
Daphne Le Grange
We acknowledge receipt of your mail
Your further concern will be reviewed.
Matter has been referred to our Home Loan Department for urgent feedback
Regards
Daphne Le Grange
