AvJ
André van Jaarsveldt

1 reviews | Active since May 2016

19 Jan 2022, 21:11

Second Reward voucher invalid

I am really pass disappointed that after my daughters original Burger King voucher was invalid, Absa provided us with a new voucher after a very long wait, only for the second voucher to be invalid as well. You can think what she think about Absa's Mega-U rewards program. If this is how Absa treat their young customers, I think it better for them to rather s**** the entire rewards program if they don't know how to properly manage it. Unless they get off by letting kids down.

0
Replies (1)
Absa
Absa's reply20 Jan 2022, 10:37
Official
 Dear Customer  Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further update/ feedback via email or contacting you telephonically within four hours.  Looking forward to being of service to you.  Kind regards Basani Hlungwane Customer Value Management Absa Bank Ltd 

Best regards,