Second Post as ABSA has failed me for going on 2 months now

Following my previous post about my "clone" vehicle, i was promised feedback on the 10th at midnight - an email was sent asking for an additional week extension with a new deadline of 17th, where once again it was only an email asking for yet again, another extension on feedback. so we are ticking a box of sending an email to extend but no actual feedback. i have requested assistance with a document i can provide to my insurance as i need to use this vehicle to work, as come 1st Absa wants to debit me for this vehicle. no replacement vehicle while my vehicle remains unlicensed. ABSA just does not care! and is clearly not here to assist their clients, but yet i am expected to remain a paying client while i get a middle finger. can you please then come and collect your clone vehicle and cancel my finance so i may go to a financier who is actually on my side? I am offered excuse after excuse but yet need to keep paying, so i need to go to work and pay for a vehicle that i can not use to get to work????