School Change of Signatories

We, Ponelopele Oracle Secondary School, are deeply disappointed and frustrated by the service we have received from ABSA. We have been trying to change the signatories on our school account since September, and despite submitting all the required documents, we keep being sent in circles.

First, we were told the documents needed to be in PDF format — we comp****. Yet even after following every instruction given, the issue remains unresolved. What is even more disheartening is that we are **still unable to get a simple appointment** to finalise the changes at the branch.

This experience has been nothing short of unprofessional, uncaring, and completely unacceptable. As a school that depends on timely and responsible financial administration, we cannot continue to operate under such repeated delays and inefficiency. ABSA’s lack of urgency and support has let us down at a time when we expected better.