******** innocent citizens for unjustified costs! Frustrating service

I was trying to log a query on Hell Peter and realized this is an issue most your clients are complaining about , why would mine be treated different ?

I am going to emphasize what your clients are continuing to raise with you - poor service in the Legal department : I have been contacting you so many time , asking to pay for my car . I get sent from pillar to pillar , department to department and no one can justify the process ! Why can I not speak to someone who can finalize this debt ? Is this another way of trying to charge me legal costs and interests ? Why is it that every time I call in the amount changes , and the person handling this account changes daily ? What is the reason for all of this ???????? why do I have to chase your company to pay you , why the delay ? This is really frustrating to always speaking to someone who does not understand what they should be doing. Check your complaints – your clients are really speaking and none of you are listening to them !!!!

Paying this debt after the car was sold was never an issue , I actually have been harassing you to pay this ? Can someone tell me who I should be speaking to , someone who can get sorted without ******** me for unjustified costs !