TM
Tebogo M
1 reviews | Active since Jun 2019
01 Aug 2019, 09:15
********
so i cancelled my funeral cover coz after four months i still dont have docs not by post or even a email confirmation. so i cancelled my policy then guess what...my account was debited..made a call spoke to Mbali who told me i needed to give 30days notice no one told me that i dont have a paper saying that so how was i to know? am not a absa life Consultant...m soo sooo irritated...cant deal
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Replies (2)
Absa's replyOfficial
01 Aug 2019, 16:24 Dear Client,
Thank you for bringing this matter to our attention and taking my call for required details . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and taking my call for required details . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's reply01 Aug 2019, 16:24
Official
Dear Client,
Thank you for bringing this matter to our attention and taking my call for required details . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Thank you for bringing this matter to our attention and taking my call for required details . We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Specialist case Manager
Customer Value Management
Best regards,
Absa's replyOfficial
01 Aug 2019, 16:28 Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***6. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Absa's reply01 Aug 2019, 16:28
Official
Good day, I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: C-***6. This confirms that an incident has been logged. My email address is *** or you can reach me on *** if you need any further details.
Best regards,