SE
Susan E
1 reviews | Active since Dec 2018
19 Jul 2019, 11:14
****med with NO SUPPORT FROM ABSA
I am amazed by this service, I was caught in a ****.. Trading ****, I reported this the same day to ABSA via email etc. The money was still in my account and not taken by the ******** I asked ABSA to stop the transaction and they sent me a mail to deal directly with the merchant. I have since one month later been trying and trying and have received no luck! Until this morning the link, email addresses etc does no longer exist. THANKS ABSA for your amazing support, and now loosing R35 000.00 of my hard earned money!
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Replies (1)Absa's replyOfficial
19 Jul 2019, 16:31 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply19 Jul 2019, 16:31
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Best regards,
