****med by ABSA Vehicle Finance

I once again refer to my complaint C-***7 and C-***4. This is my 3rd or 4th complaint and ABSA are still unable to solve this. My Vehicle Finance account was fully paid up and settled in December last year. ABSA have now after a year advised me that there is still a balance after they sent me a Settlement letter confirming that it was paid up. I have asked ABSA on numerous occasions to have a Manager call me. I am still waiting. Both of their employees Daphne Le Grange and and Basani Hlungwane have been unable to resolve my query. ABSA I am asking you again, can you please get a Manager to CALL me so we can resolve this? I have so many questions and I need to know why I am being ****med by ABSA. This account is fully paid up as confirmed by you. PLEASE CALL ME!!!!!!!!!!