****med by absa my bank

Item: Absa
Rating: 1
Author: Sam M

****med by absa,they are saying you email them at *** to reverse debit more than R500,I have email them 3 times since 29 November,they are refusing to assist me,mind you I am Thier client since bank bank was called trust bank,they don't let client to control Thier monies while it's in Thier position,bale careful if u bank with them just like me,you will be ****med.

Helpful (0)

Replies (2)

Absa's replyOfficial

08 Dec 2022, 10:44

Dear Sam Mo***eng Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw

Absa's reply08 Dec 2022, 10:44

Official

Absa's replyOfficial

14 Dec 2022, 10:42

Dear Sam Mo***eng

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***7.

Kindly provide our office with your account or ID number to ensure effective investigation and feedback.

Kind regards,Group Customer CareRezona Louw

Absa's reply14 Dec 2022, 10:42

Official