tM
tsakane M
1 reviews | Active since Jun 2020
22 Dec 2022, 09:41
****med by Absa Bank
I have been using Absa bank cheque account for the past 3 years and only found out today that they have been deducting R50 from my account for posted bank statements which I do not even get. I am so angry that I want them to pay me back all the money that they have taken from my account before I close the account since I do not want anything to do with this service. They have been deducting money to which I never agreed to
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Absa's replyOfficial
22 Dec 2022, 11:01Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply22 Dec 2022, 11:01
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***6. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,