BN
BabZitha N
1 reviews | Active since Oct 2020
07 Oct 2020, 09:16
****med
I was debited from my Absa account and to my surprise I know nothing about the debit order, when I went to two different branches I was told there is nothing they can do but to advise to close down my account and open a new one, I should forget about the money... Is that possible?
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Absa's replyOfficial
07 Oct 2020, 10:01Dear BabZitha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply07 Oct 2020, 10:01
Official
Dear BabZitha, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***7. I will be in touch within the next hour to provide you with my specific contact details as well as a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd