MV
Marisa V
1 reviews | Active since Feb 2023
15 Mar 2023, 09:19
**** by ABSA
ABSA handed over my accoun to Attourneys I have no made full payment in this regard but it has been weeks that i have been promised a piad up letter
ABSA is running a **** where they say you qualify for a 35% discount if you pay in agreement made with them no i cannot get a Letter as ABSA is saying i still owe them the 35% I have been complainng and nobody from ABSA or MAc Attourneys is getting back to me \ Be warned that if they offer you a settlement discount that this is a ****!!!!
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Absa's replyOfficial
15 Mar 2023, 09:29Dear Marisa Viljoen.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***5 Kind regards,Group Customer Care
Vanessa Crowe.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***5 Kind regards,Group Customer Care
Vanessa Crowe.
Best regards,
Absa's reply15 Mar 2023, 09:29
Official
Dear Marisa Viljoen.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***5 Kind regards,Group Customer Care
Vanessa Crowe.
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your Account or ID number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint isC-***5 Kind regards,Group Customer Care
Vanessa Crowe.
Best regards,