**** AND PATHETIC SERVICE AT ABSA MIDRAND BOULDERS

On the 16 December 2020 i wokeup and realized that my intenet banking is not working then i tried to call customer service with no success, on the 17 i went to Midrand Boulders Absa branch and the service i got was scary, no one wanted to tell me why my internet was locked untill i ask to see a branch manager and they refused to show me her office untill i shout and they showed me, i explained what happened and she called someone to unlock my account and it was unlocked within 3minutes, 40 minutes later when i was on my way home the account was locked again, i went back to the branch manager Salome and ask what happened she said she doesn't know but someone will assist me, the lady who assisted me told me that im stupid to think that she can just unlock my account without seeing me so shes the one who locked it following an order from the branch manager, i told her that i was with the manager and she saw me in her office so why m i being called stupid, She then tried to reset my password but she took my phone and use her own password on my internet banking and told me that i can change it on my way home, i told her that i will report her because she cant creat a password for me thats my secret and shes not sapose to know about it, i refused until she allowed me to creat my own password, go and chech the cameras and see everything