GM
Godfrey M

1 reviews | Active since Feb 2018

21 Feb 2018, 13:16

****

Absa bank division has not responded to my three letters I wrote to them regarding the **** I alerted them with. I dont know as to whether they will refund me. The company debiting from my account is operating in five names, namely:- (i) INFODESKHTSE.COM (ii)GCNABSCBILL.COM (iii)HLTBILL.COM (iv)CLNSEBILL.COM (v)ACCTSUPPORT.COM According to ****advisor.com these companiies are the ******** and are not suppose to be giving any service to the people. I am suppriced if ABSA does not know about this, and why they did not consider my alert when I was alerting them. Please help me.

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Replies (1)
Absa
Absa's reply22 Feb 2018, 11:30
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Also advise where did you sent your email to, what amounts taken from you and when.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Best regards,