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koketso C
1 reviews | Active since Jul 2011
22 Dec 2017, 13:32
****
Good day
I had an unauthorized debit order yesterday (22/12/2017) and after detecting it i immediately contacted Absa and was given a contact number to call ********** only to find out that the number does not exist.
REFERENCE AS IT APPEARS ON MY STATEMENT: NAEDO TRACKED DO, L IMAGE /D22D21366 R99.99
I did not authorise this, kindly look into this and reverse it the soonest and also if possible make sure that this people never debit my account again. Absa need to tighten their security as this is a third time this week I get unauthorised debit orders in my account. I cannot even reverse them on my internet banking.
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Absa's replyOfficial
22 Dec 2017, 14:49Dear Koketso
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,
Absa's reply22 Dec 2017, 14:49
Official
Dear Koketso
Thank you for bringing this matter to our attention.
We sincerely apologise on any inconvenience caused.
Kindly provide our office with a id number or account number to ensure effective investigation and feedback
Regards
Daphne Le Grange
Best regards,