DN
Dimakatso N

1 reviews | Active since Sept 2020

02 Mar 2021, 11:52

SARS refund

Absa notified me that I will not have access to my account due to non payment and they have since taken legal action against me.

To my surprise the accepted a deposit from SARS, how possible this is as u was notified that i will not have access to the account which it’s true on several occasions I tried to log on but I couldn’t

Today I’m told that the funds are used to pay towards my overdraft which is already handed over to their attorneys I find the practice *********, my children are sitting at home due to lack of funds as I’m unemployed but they choose to take the money and I’m still expected to defend myself in court, I really need those funds to settle school fees.

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Replies (1)
Absa
Absa's reply02 Mar 2021, 12:06
Official
Dear Dimakatso Ndumndum Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care

Best regards,